Terms

What you buy

You buy permission to park one car, by its license plate, in one lot, until the end time shown when you pay. Lots have no marked spaces: you may park in any open space unless a sign says otherwise. We sell the parking under agreements with the owners of the lots.

Your part

• Enter your plate and state correctly. Your payment covers only the plate you enter. If you make a mistake, you can fix the plate once, within 10 minutes of paying, on your parking page.
• Pay soon after you park. The lot’s sign says how many minutes you have.
• Leave by your end time, or add more time before it. Some lots allow a short grace period after the end time; don’t count on it.
• Follow the rules posted at the lot.

Prices and tax

Each lot sets its own prices, which can differ by day of the week. You see the price, any Hawaii general excise tax, and the total before you pay. Adding time is a separate payment at the rates of the day your parking started, and never costs more than that day’s all-day rate in total.

No refunds

All payments are final. Check your plate before you pay. We make one exception automatically: if your payment goes through after the parking it paid for has already ended, or it adds no time, we refund it in full to your card. Refunds can take 5 to 10 business days to appear.

Parking that isn’t paid

Our staff check plates in each lot. A car with no paid parking, or parked past its time, may face the steps posted on the lot’s signs.

If you can’t pay

If this website or payments aren’t working, we record the outage. Contact us and tell us the lot and the time.

Text messages

Acme Parking Co. texts you only when you type your mobile number into a form on this website and ask for a receipt, a reminder before your parking ends, or a sign-in code. Message frequency depends on how often you park. Message and data rates may apply. Reply STOP to stop our texts, START to get them again, or HELP for help. You can also email us at help@tapikisupport.com. Carriers are not liable for delayed or undelivered messages. Our privacy policy explains how we handle your number.

Saved cars

You can save your cars by signing in with a code we send to your email or phone. Keep that email account and phone to yourself. You can delete your saved cars at any time on your saved cars page.

Fair use

Don’t use this website to pay with a card that isn’t yours, to make automated requests, or to interfere with how it works. We may block payments or access that look like fraud or misuse.

Our responsibility

We provide a way to pay for parking. We don’t guard the lots, and we aren’t responsible for damage to or theft of your car or anything in it. As far as the law allows, our total responsibility for any claim about a parking payment is limited to the amount you paid for that parking.

Law

The laws of the State of Hawaii apply to these terms.

Changes

When we change these terms, we post the new version here with a new effective date. The terms in effect when you pay apply to that payment.

Contact us

Tapiki LLC
PO Box 970944, Waipahu, HI 96797
Email: help@tapikisupport.com
Phone: 808-366-8652